Why can't I upload my resume?

If you're having trouble uploading your resume, please try these two actions: 

1. Try the latest desktop version of Chrome or Safari. 

2. Ensure that your resume is a PDF or .txt file. 

These are the two most common causes for resume issues.

If your resume is a large file size:

  • Make sure to embed your fonts when exporting your PDF to keep it optimized
  • Make sure to export your PDFs in a small-file, compressed file. If you’re using Adobe Illustrator, you can click Save As PDF, and then choose the preset for the” Smallest File Size”
  • Make sure to use low-medium res images, using a hi-res image will add to the overall size of the PDF which will make it difficult for our system to parse.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us