Why can't I upload my resume?
If you're having trouble uploading your resume, please try these two actions:
1. Try the latest desktop version of Chrome or Safari.
2. Ensure that your resume is a PDF or .txt file.
3. Then try to reupload the resume.
You could also run into issues if your resume file is too large. In this case:
- Make sure to embed your fonts when exporting your PDF to keep it optimized
- Make sure to export your PDFs in a small compressed file that is no larger than 10MB. If you’re using Adobe Illustrator, you can click Save As PDF, and then choose the preset for the” Smallest File Size”
- Make sure to use low-medium res images, using a hi-res image will add to the overall size of the PDF which will make it difficult for our system to parse.